Bob Petrie Managing Director
Bob was formerly an operations director for world-leading hardware technology group NCR, fulfilling a number of roles in the UK, China, Brazil and US. He is a time-served electronics engineer and holds a degree in Engineering & Manufacturing. He became managing director of Double D Food Engineering in July 2007. E: bob.petrie@jbtc.com T: 01506 863033 Ian Wallace Sales & Marketing Director
Ian has been with Double D for over 20 years, taking over as sales and marketing director in 1994. Whilst retaining responsibility for managing UK sales and developing advertising and promotional programmes, his prime role is in promoting international growth through building and managing a network of overseas distributors. E: ian.wallace@jbtc.com T: 01506 863030 Alec Wilson Engineering Manager
Alec has worked for Double D for most of his career, completing his apprenticeship in 1979 at Cox Denholm Bakery Engineering, Double D’s predecessor. Since then, he has progressed from workshop foreman to engineering manager. His key responsibilities are to ensure the smooth and efficient operation of the drawing office, including the effective co-ordination of employees, materials, documentation and all aspects of design. E: alec.wilson@jbtc.com T: 01506 863032 John Kelso
Technical Sales Manager
John’s background is in automation and control systems, having joined Double D from leading global manufacturers, Schneider Electric and Wonderware. John designed the latest generation of Double D equipment controllers and network products. He now has technical responsibility for the specification of the entire product range, working closely with the engineering team to ensure Double D’s development path matches changes in market demand, and meets customer requirements. E: john.kelso@jbtc.com T: 07876 442 742 Peter Kain Service Manager
Peter joined Double D over 20 years ago as a workshop engineer, before progressing to the service department. As service manager his responsibilities are to ensure customer satisfaction by deploying a dedicated team of service engineers to customers’ premises to attend emergency breakdowns or routine service work. E: peter.kain@jbtc.com T: 01506 863034 Vincent Glennon After Market Manager
Working alongside Peter Kain, Vincent is a key contact in managing day-to-day aspects of customer support. This includes process improvements, service enquiries, part pricing, product upgrades, spare parts supply chain, the introduction of new service contracts and customer training requirements. Vincent was formerly technical services manager for Teknek, a yield improvement provider for the electronics industry in Glasgow. E: vincent.glennon@jbtc.com T: 01506 865290 Ian Burns Food Processing Development Engineer
Ian has been with Double D for over 23 years and is responsible for managing the Test Centre, where he supervises customers’ product cook and bake trials. He also provides technical support for other Double D departments, customers and sales agents both in the UK and overseas, and in-house or on-site training for customers on Double D’s full range of products. E: ian.burns@jbtc.com T: 01506 863039 Arran MacKay Systems Engineer
Arran works closely with engineering manager, Alex Wilson, and technical sales manager, John Kelso. He is responsible for designing and implementing Double D's PLC control systems, ensuring that all features and functionality are fully integrated and working efficiently. Arran joined Double D in 2008 having worked previously for Rolls-Royce, which manufactures parts for land, sea and air applications. E: arran.mackay@jbtc.com T: 01506 863031 Sally Maitland Office Manager
Sally plays a crucial role in ensuring that all administrative functions are running as efficiently and effectively as possible. This includes servicing and spare parts, accounts and invoicing, order control, vehicle maintenance and overall office management. Sally worked previously for Sciemetric Ltd, a Canadian-based hardware/software manufacturer in defect detection equipment, and WindRiver Scotland, a US-based leader in software optimisation. E: sally.maitland@jbtc.com T: 01506 865292 Tony Crosby Technical Sales Representative
Tony joined Double D in 2004 and is responsible for the sales of Double D's complete range of products throughout Scotland, the North East and North West of England, Yorkshire, North Wales and all of Ireland. E: tony.crosby@jbtc.com T: 07932 105994 Gillian Watt Customer Service Administrator Gillian is the first point of contact for processing routine requests. She manages and schedules service enquiries instantly by pinpointing the position and availability of the nearest service engineer using a Global Positioning System and making arrangements for him to call. She also routes spare part enquiries through an Enterprise Resource Planning (ERP) system to ensure same day dispatch. E: gillian.watt@jbtc.com T: 01506 857112
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