Double D Food Engineering Ovens & Cookers UK

February 2008

Double D Food Engineering has expanded its training programmes to ensure that customers are gaining maximum benefit from its full range of products.

The new programmes will improve customers’ understanding of the scope and versatility of its products, while ensuring continuity of product knowledge.

“Currently, customers can contact Double D by phone at any time and speak to one of our experienced engineers who can provide help and advice on the spot,” says Bob Petrie, Double D’s managing director. “However, that can be a very reactive way of solving a problem and is not always satisfactory in the long run.

“In some cases, we find that customers aren’t aware of a product’s full capabilities, so they’re not getting maximum benefit. Staff turnover can also affect the level of a customer’s product knowledge, for instance, when the person who was originally trained leaves and doesn’t pass on their knowledge. This can lead to mistakes being made, or disruption to production. Achieving consistently good results from our processing equipment has always been a key aim for Double D, which is why we are enhancing and expanding our training opportunities.”

Double D offers a range of training programmes either at its test centre near Edinburgh, or on site at customers’ premises targeting different personnel levels including operators, product development specialists and engineers.

Contact This e-mail address is being protected from spambots, you need JavaScript enabled to view it for details.

January 2008

As part of its growth strategy, Double D Food Engineering has acquired the services of two of the UK’s leading food processing consultants.

Richard Burke and Byron Davies from BFS Europe Limited, based in Leeds and Milton Keynes, are now agents for Double D’s range of multi-purpose cookers, travelling cookers, steam cookers and char grilling units, covering the whole of the UK and Ireland. They will also be supporting Double D’s product development team in garnering customers’ views on what they specifically require in terms of new or modified further processing equipment.

A mechanical engineer by profession, Richard Burke has over 28 years’ experience of cooking technology, and an in-depth knowledge of the food equipment business. Before co-founding BFS Europe with Byron in 2003 he worked for other major companies in the food processing industry within the UK, Ireland and throughout the rest of the world.

Byron Davies has been involved in the food industry for 30 years. He started life in the meat trade as a meat technologist then moved into equipment sales. He went on to found Davron Systems Ltd in 2002, a sales and marketing operation offering complete food processing applications from preparation to packaging.

Commenting on the appointment, Bob Petrie, Double D’s managing director, said: “Like us, Richard and Byron can see the UK market potential for Double D’s range of specialist food processing equipment. This is a key area of expansion for us which will be significantly boosted by Richard and Byron’s unrivalled experience and expertise.”

January 2008

Double D Food Engineering has appointed Bill Lees as operations manager.

Lees’ key responsibility is to oversee all aspects of manufacturing, procurement, product delivery and installation.

Double D’s managing director, Bob Petrie, commented on the appointment: “Bill’s background is in streamlining manufacturing operations using a combination of the latest in ERP systems technology and lean manufacturing techniques. This approach will take our proven design and manufacturing expertise to the next level, enabling us to significantly improve our overall competitiveness including shorter lead-times.

“We were very impressed at Bill’s ability to see the quality and uniqueness of Double D’s products, and his enthusiasm for our expansion plans.”

Lees was formerly production and operations manager at Dundee-based Texol for nine years, following Texol’s management buy-out from NCR.